Please understand that we are a growing company and we will be doing our best to provide our services to you. We are sorry for any inconvenience this may have caused our customers. We are developing a new system to help us ensure faster support and we are also hiring additional support staff. We receive many requests daily, including ones that require numerous replies and it has been difficult for us to reply within the same day. We are working on ironing out any such issues and we have taken steps to improve our technical support services. It has been brought to our attention that several users did not receive replies to support requests. Help! I would like to use this software and not have to go back to Nullriver and demand my monies back. not even a "we got your email but cannot respond at this time, please be patient". I have emailed Nullriver 3 times and never heard anything back from them. With this error by ps3 does not recognize any files on my computer at all, no music no movies no pictures no file structure. But there is no information on their website regarding this issue. Once registered I went in to the other room to check the ps3 and found the system was reporting a DLNA Protocol Error 7531. I did this before I fully tested out the software. Once installed I paid for the activation code and registered the product. ![]() I downloaded Medialink to my 1st Gen Intel iMac 10 days ago. I hope to change this review when I am finally contacted back by but to this moment none of my three emails sent over the last 10 days have been responded to.
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